Once you have completed your order, you’ll receive a confirmation email with your order details. Our team will then be working extremely quickly to get this order picked and packed and sent out to you.
Once this has been dispatched, you’ll receive an email notifying you of this (within 24 hours) with a ‘VIEW AND TRACK YOUR ORDER’ button included.
Once you reach checkout and enter your delivery address, the page will refresh and available shipping options will appear.
Once you click your preferred option, you’ll also see an estimated delivery date at the bottom of the page. Please note this date is an estimate and we can only guarantee Next Day Delivery.
Need help? Please get in touch by our contact page.
You are more than welcome to return your item unless the product description states it is non returnable.
Please do your best to try on, handle and repackage the items with care. Items must be returned in their original condition – unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags.
Yes, you can. Please include original packaging of all products into the parcel.
Please allow 7-14 business days from the date of shipment for us to receive your return and provide a confirmation email to you. Upon receipt, we will process your refund as per our policy, subject to meeting all conditions.
You may start a return of product by contacting us via support@valfleuryskin.com. We will provide a complimentary return label.
Before cleaning that the Val Fleury Skin Led Mask and controller are unplugged from the main outlet. Clean the transparent (face side) of the mask and the rear of the mask with a water-based wipe or damp, clean cloth. Stubborn stains can be removed by wiping gently with 70% alcohol.
The Val Fleury Skin LED Mask has been proven in trials to greatly the condition of the skin including its hydration, texture and pigmentation. The light improves tissue oxygenation and blood flow and therefore absorption of skin care will be greatly improved. This mask is compatible with most normal skincare routines. To prep, the skin before treatment, gently cleanse the face and ensure there is no residue on the skin as this can act as a barrier to the wavelengths of light. After your skin has dried, place the Val Fleury Skin LED Phototherapy Professional Mask on your face and program your desired treatment. Once the treatment is complete, remove mask and apply desired topical serum, moisturizer and sunscreen.
Yes, LED light therapy is suitable for all skin types and skin phototypes.
No. We would not recommend that you use the Val Fleury Skin Led products at any stages of your pregnancy. There have been no studies of light therapy on pregnant women and so the risks are unknown
Under normal use, this product is guaranteed for 24 months after its original purchase date against manufacturing defects in material or workmanship. Warranty exceptions: This warranty extends only to the original purchaser. This warranty does not cover damage caused by the following:- Accident, misuse, abuse or alteration- Servicing by unauthorised persons- Connection to incorrect power sources – Use with unauthorised accessories
The Val Fleury Skin LED Mask features 288 medical-grade LEDs (light emitting diodes) – with four different wavelengths and six different settings to quickly address your skin’s needs.
LEDs per light mode
Blue Light – 72 LEDs
Green Light – 72 LEDs
NIR Light – 72 LEDs
Red Light – 72 LEDs
The Mask has 6 treatment modes and emits light in the Blue, Yellow, Red and Near-infrared region of the light spectrum.
Mode 1: ‘Anti-Ageing’ (Red Light 630nm): helps reduce fine lines and wrinkles, boosts collagen and improves elasticity in the skin.
Mode 2:‘Purifying’ (Blue Light 415nm): assists in killing bacteria that causes acne.
Mode 3: ‘Brightening’ (Yellow Light 520nm): helps alleviate pigmentation.
Mode 4: ‘Post Procedure’ (Near Infrared 830mm combined with Red Light 630nm and Blue Light 415nm): boosts circulation, increase the skin’s ability to heal and accelerate skin repair.
Mode 5: ‘Calming’ (Blue Light 415nm & Yellow Light 520nm): calms the skin and targets inflammation.
Mode 6: ‘Anti-Aging Express’ (Red Light 630nm): an intensified skin rejuvenation treatment (recommended treatment time is 10 minutes).
*Please refer to the operating manual for more information on how to use this product.
The Val Fleury Skin LED Phototherapy Professional Mask is a relaxing treatment with evidenced wellbeing effects. LED light therapy is painless and non-invasive when used as intended. The treatment does not generate heat but a feeling of natural warmth is common due to the increase in blood circulation.
